Hi
You need to check with your CRM UI Consultant if HTML Tags are read and rendered.
Screens in SOST are rendered using HTML and hence you can see the links. You may face the same issue if you send to outlook and if outlook settings do not support HTML.... whereas it may work on Yahoo or Gmail as the web page will render using HTML.
So, check with your UI colleagues as to how HTML tags can be displayed correctly.
Regards
Modak
